Competent is one of the fastest growing Contact Centre for a host of services. We provide high quality, value added contact center services and Business Process Outsourcing (BPO) services to almost all the major telecom service providers in the Northern belt and to Nation’s leading private & nationalized banks. Our contact centers offer support in English, Punjabi & Hindi languages. We service the entire spectrum of inbound and outbound customer interaction along with back office processing & support.

Competent's value lies in its ability to enhance the efficiency and effectiveness of contact center activities. This approach leads to customer satisfaction while reducing costs and increasing revenues.

Competent offers end-to-end outsourcing solutions. We offer a host of integrated remote support services. These include customer care and technical support through multiple communication channels, backend transaction processing, outbound collections and telemarketing.

The key element of services delivery is an integrated approach towards providing increasing value over the entire course of our client relationships.

This has been possible due to our experienced Team in place having requisite experience in the domain of Telecom & back end operations. Motivated professionals who aim to achieve excellence through dedicated teamwork attend to every contact with zeal. We take pride in our ability to deliver tailor made and/or customized services at affordable prices.

We have Contact Centre at prime locations in Chandigarh, Mohali, Delhi and Jammu with more than 2500 seats live & scalability of creating 2000 additional seats in our New facility at IT Park Mohali.