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[ Appreciation Received while working with ]

S.No. Client Date From Client Comment Received

1

Airtel

15/11/07

Neha  

 

Customer Support

Congratulations !!


Consistent Performance for the month and lots of hard work within the Team has shown some great results "CAR Stars" for the month of OCTOBER'07 and we have some "Team PILLARS" whom we would like to appreciate for.


Many more award to be won...many more Targets to be achieved starting today...!!
 

Lets prove that we are the best Close Loop Team....
 

All the Best ;)

2 Airtel 22/06/06

Om Prakash   Customer Support

Good Job Guys:
WE need to be at the top with Quality

Great work

3 IBM Daksh 16/06/06

Sanjay Ghura  Centre Head

Team,

Good work on Pre paid ICE... Keep the momentum going...

Cheers!!

Sanjay

4 ICICI Bank 03/04/06

Harendar Prashar
Regional Sales Manager
Retail Business Development"

Dear Avinash ,

Congratulations to You and the entire Team for the wonderful performance !!!

5 Airtel 27/04/06

Anupama              PMG Haryana
 

Great job done by Hemant (Retention Team). The customer has said most appreciative words about him.

6 GE Money - SBI Cards 31/05/06

Kunal                Central Operations Verification Department

This is really a good show by the agency…..thanks for the support

7 ICICI Bank 12/01/06

Charanjeet S.Bhatia National Manager-EMCT Risk Containment Unit

Good Work

8 ICICI Bank 02/03/06

Harendar Prashar Regional Sales Manager              Retail Business Development

Heartiest Congratulations for the Bench Marking Performance by the team!!! Achieving Rs 2.92 crores as against Pan India figure of Rs. 7.75 crores is certainly commendable.

My best wishes to the team to achieve still higher numbers and set higher benchmarks.

9 Tata Teleservices 28/03/06

Amit Dimri      Customer Care Operations

Great Work!! Your joint efforts will surely payoff for better CSAT. Lets target above 90% audit score. And than the customer will really get into the delight area.

10 HSBC 01/08/05

Sankaran Rajesh Manager Credit & Risk Chandigarh

Dear Shalinder

I have noticed the hard work that you and your team have put in helping and coordinating the smooth movement of verification.

I have also seen your involvement in proactively identifying fraud 

In view of the top quality work you have done, I would like to thank you and each member of your team for overall contribution to the bank's objectives of better services. As recognition of your efforts I am glad to offer a small contribution from the Bank's end to each of your member.

Thank you once again, and I hope you will maintain such standards in all aspects and continue to carry out the good work.

Regards

11 Bharti Tele Ventures Ltd. 02/12/05

Sharlin Thayil        COO -BTVL Shimla

Dear Mr. Grover,

At the outset let me thank you for your wholehearted support to make HP inbound operations a great success during the last years.

We would like to place on record our appreciation for your commitment and the support you provided during the transition to our new strategic partner M/S IBM Daksh, Chandigarh.

As we come to the closure of our inbound operations with you, we feel proud to have you as our priority vendor for new projects in the near future.

Thank you once again for your support..

12 Tata Teleservices Ltd 24/12/04

Anil Malik GM_Customer Services Tata Tele Services, North Hub

Excellent effort of achieving customer delight from day one without caring about time. Keep it up.

13 ICICI Bank 22/01/03

Pradeep Bhaskaran Regional  Manager  RCU North Loan Products

An excellent proactive work done. 

14

GE Consumer Finance 01/03/04

Sanjay Kachru

Hi All,
This is really good to see please keep up the good work in terms of TAT and Quality both.

15

Bharti AirTel Limited

05/12/06

Vinay Verma
Head - Customer Interface Group

Dear Rishi,

Good performance shown by your team, but the scope of improvement is always there. Dealers are our channel partners and we have to provide best of services to them.. The ICE scores clearly shows their satisfaction level, but I think we should strive to achieve 100% satisfaction for partners. Let's target 95% ICE this month and I am fully confident that your team is capable of delivering much more..

Keep up the good work.. and break your own previous records this month as well.

16

Bharti AirTel Limited

08/12/06

Om Prakash Verma

(Customer Support)

Great Work team this is what we were aiming at & at last we have achieved a milestone ................

Still lot many appreciations are waiting for us need support & dedication from each one of us .

Last but not the least Special thanx to all the senior core people who have worked hard to show such results .

Party from my side to all

17

HSBC Ltd

04/12/06

Anuj/Manuj

EAM Officer

Thanks... Geetika

Thanks to Mr Khurana/ Mr Sahai/Ali and the entire verification team for their tremendous support throughout the month. Looking forward for the same support in the coming months.

18

Airtel

02/03/07

Daisy Walia
Service marketing-Haryana

Congratulations to all the team members of Prechurn,Voluntary Retention and 888!!

Let’s show even better performance in March and close our financial year at 1600 Net Churn.

KEEP IT UP...Deepak and Satpal.

19

Tata Teleservices Ltd

02/04/07

Gurinder Luthra

Cluster Engineer

Dear Jiwan / satwinder.

This is the result of ur efforts that we are able to achieve 90+ percentage in tech complaints,,

This is over all (WALKY & CMO) performance of Ludhiana .

Good JOB.

20

HDFC Bank

Ltd.

03/04/07

Narinder Singh

Collection Manager

TW- Retail Asset Collections - North 2

 

Achieved the resolution target for the month of Feb 07 & March 07.

We wish excellent performance in future.

Keep it up!!!!!!!!!!!!!!

21

HDFC Bank

Ltd.

01/04/07

Balvinder Kumar Makkar

Collection Manager (CTG)

Chandigarh

Dear All

WE HAVE CLOSED THE YEAR END WITH GREAT PERFORMANCE

YOUR TEAM HAS DONE GREAT JOB IN LAST MONTH YOUR COLLECTION SUPERVISOR MR. AMANDEEP IS ALSO DONE GREAT JOB

REALLY GREAT PERFORMANCE

IN BOCKET 01 ==97.09%

IN BOCKET 02==98.33%

 
   

   

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